Calivon

Help & Support

Have a question, need help, or want to report a problem? We're here for you.

We reply in English and German, usually within a few business days. Please describe your request briefly and, if possible, mention your device (iOS, Android or web) and the email address of your account.

Frequently asked questions

How do I track a meal?

Take a photo of your food or scan a product's barcode. Calivon recognizes the meal and automatically adds calories and macros (protein, carbs, fat) to your diary. You can adjust the values anytime afterwards.

How do I manage or cancel my subscription?

If you subscribed via our website (Stripe), you can cancel without logging in on the Cancel subscription page.

If your subscription runs through the App Store or Google Play, manage and cancel it directly in your App Store or Google Play account.

What does Calivon cost?

The basic features are free forever. You can try Calivon Premium free for 30 days, after which it costs €6.99 per month or €59.99 per year. You can cancel anytime before the trial ends at no cost.

How do I delete my account and data?

You can delete your account in the app settings under "Account". Alternatively, email us at [email protected] and we'll delete your account and all associated data for you.

Which devices does Calivon support?

The browser as well as Android and iOS. Your data is synchronized, so you see the same state on every device.

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